Any inconsistencies in experience across devices, even as minute as vehicle links being displayed in the wrong order, had to be clearly called out in the content matrix.
Content would gradually disappear from both the header and the footer as the screen size shrunk. The purpose of my content matrix was to make sure this loss of content was both consistent across brands, and made sense in terms of information hierarchy.
The ask on FCA required me to document header content across 5 different brand websites (Chrysler, Jeep, Fiat, Ram, and Jeep) and 4 different breakpoints (desktop, tablet large, tablet small, mobile) in a dedicated content matrix. Some of that header content is...